| I just signed up , now what do I do? |
3 Steps you need to take to get your site up ASAP.
Step 1 - Change your DNS information
To change your DNS information , please contact your domain registrar, or login to your domain manager to make the changes. The DNS that you need to change to is located in your setup email.
Step 2 - Upload Files
You need to have a ftp program to upload you files. Or you can visit web2ftp.com to upload files. The login information to your ftp is located in your setup email. Please be sure to upload all files to the htdocs folder of your ftp.
Step 3 - Be Patient
It will take 48-72 hours before your DNS change becomes active. After the change is completed you will be able to view your site online.
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| How do I upload my website? |
| You need to have an FTP program on your computer.
We recommend CuteFTP, you can get this program at cuteftp.com.
You will need to configure the program with the host name of our server, your username and password.
This information will be provided to you after you sign up.
When you login to our server using this program you will see three folders. The folders are htdocs, logfiles, and private.
Place your web pages into the htdocs folder. Name your homepage index.html. Any cgi scripts you wish to use must be uploaded into
the cgi-bin using ASCII mode. You will find this setting in the "File" menu of CuteFTP under "Transfer Type".
The logs folder stores the server log information of your website. |
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| Do you support Front Page Extensions? |
| Yes we do, versions '98, 2000 and 2002. If you request Front Page Extensions at the
time you sign up we will install them for you. |
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| Regular accounts come with 2 email address's. Please contact us here click here to have them created. You can also view how to setup emails in outlook here Click here |
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| What is the full server path to my cgi-bin? |
| The full path to your personal cgi-bin is /a/home/YourDomainName.com/cgi-bin . |
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| How do I reference my cgi-bin in my html code? |
| The url to your cgi-bin is http://YourDomainName.com/cgi-bin/ScriptName.cgi or you can
just use /cgi-bin/ScriptName.cgi . |
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| What do I call my homepage? |
| Your homepage file must be named index.html or index.asp
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| Can I upload or publish before my domain name has been transferred? |
| If you are not using Front Page then you may FTP your files using
the IP address 213.171.193.5 as the server host name instead of your domain name. If you are using Front Page to
publish your website then you will have to wait until your domain name is pointing to us because the publish
feature will only work when your domain name is pointing to our servers. |
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| How can I check to see if a domain name is taken? |
| Click here to search availability.
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| Who bills me for my domain name? |
| If you order your domain name from our website your credit invoice will be billed under "Domain Registration" .
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| Do you support Server Side Includes (SSI)? |
| Yes we support Server Side Includes. Any page that you have that contains
SSIs must have the .shtml file extension. |
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| Where can I learn more about HTML? |
| There are hundreds of websites on the net that offer free tutorials
on HTML programming, try searching at Yahoo for HTML tutorials, here is a great site that we recommend for beginners. |
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| Where can I get some free PERL scripts? |
| One of the best resources on the net for free PERL scripts is
PERL Archive. |
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| Do you support foreign domains? |
| Yes. |
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| What if I need more disk space? |
| Our Plan comes with unlimited web space so you never have to worry about running out of space or paying extra. |
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| How often do you back up your servers? |
| Our servers are backed up weekly. |
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| Do you allow anonymous file uploads? |
| No. |
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| How many email forwarders,autorespnders can I have? |
| You can have 2 email forwarders and autoresponders |
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| Do I get my own cgi-bin? |
| Yes. For details click here. |
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| Can I have secondary domain name (secondary.domain.com)? |
| Yes, secondary domain names are available at an additional charge
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| Are file names case sensitive? |
| Yes, if you name a file MywebPage.html then you have to reference
that page as MywebPage.html If you reference the page mywebpage.html it will not work. |
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| How can I set-up email forwarding or additional email accounts? |
| Contact us with full details
and be sure to include your domain name. Click here |
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| How do I set-up my email software? |
| You will need the following information to program an email client
such as Microsoft Outlook Express or Eudora etc. with your email details:
POP3 server (incoming mail): mail.YourDomainName.com
Username: YourAccountUsername, the same one that you use for FTP
Password: YourPassword, the same one you use for FTP
SMTP SERVER (outgoing mail): Your ISP's
You can view how to setup here as well Click here |
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| Do your servers support Flash & RealAudio? |
| Yes. |
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| Do I have to pay the setup fee for each domain name that I host with you? |
| No. Setup is totally free. |
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| Can I upload mp3's? |
| We do not allow copyrighted materials on our server. Our servers can not be used as backup facilities or for websites primarily used as "download" type sites. |
